Support & feedback
Bug reports, feature requests, billing questions, refunds, account issues — anything you need.
Channels
Email — for anything detailed
Best for issues that need screenshots, transaction hashes, account context or longer descriptions. Use the form below or write directly.
support@crypt-hunter.comPublic community group
Fastest for casual questions and quick chatter. The team reads it. Trial+ users get auto-approved.
Open community →Sponsor direct line
Sponsor proposals are read first and shape the next sprint. Email from your registered address with subject "[Sponsor] …" — we match the sender against active sponsorships.
Send a request
This opens your default email client with the message pre-filled. We answer within two business days; sponsor requests faster.
Open in email client